Location was good, restaurant was good. Concierge was excellent
Mary
octubre de 2023
The hotel is situated centrally in Melbourne CBD area. Very convenient to move around the city especially with the tram stations nearby. From the airport you may take the Skybus to Southern Cross station (est ard 25 mins), from the station either take a tram or walk (ard 12 mins) to the hotel. Many eateries, mini supermarkets around, QVM and big stores are just 10 minutes walk. Few Halal restaurants with certified logo around the area. One of the pick-up point for tour operator too. The 2 double bed and pillows are comfortable and good. Room and bathroom are clean. You may request for toothbrush set. The staff are very friendly, helpful and attentive. Their customer service are excellent. Attached are pics just outside the hotel and from the hotel room.
Leeza
diciembre de 2024
The location is good but beware with taxis they may take you to the other Novotel in the city. We stayed in the disabled room and the room was huge and spacious!! Breakfast was $25 an adult which in that area is good deal. Don’t try anywhere else it is all more expensive.
Matthew
septiembre de 2024
The staff were helpful and professional . A massive thumbs up to James the Concierge . He was fantastic . My husband left his bag ( containing his wallet. phone etc ) at the hotel and did not realise it until we got to the airport . I rang the hotel and James offered us some alternatives to retrieve the bag . My sister (bless her) returned to the hotel and James was waiting to give her the bag so that it would make the flight with us . Disaster averted . Also loved the shower in the room .
Susan
julio de 2024
A very nice modern hotel, right down the street from Melbourne Central. Staff were very polite. Room was spacious and pretty cozy. TV had Chromecast so streaming to it was very easy. Our stay was on the 25th floor, where we had a nice view of the surrounding cityscape. Buffet breakfast was very good too and the restaurant had a fantastic vibe
Hayden
mayo de 2024
The location was excellent. The bed was comfortable and clean. The shower was beautiful.
Paul
marzo de 2025
The property was clean and very well maintained. I loved the customer service and quick and efficient responses to any questions I had. The room was quite modern and has everything I needed for the week.
Tharindra
enero de 2024
This was a first time stay for me, for 7 nights. Great property with excellent service staff. Location meant we only had to walk a few minutes to access Melbourne Central, QV, Queens Street, Bourke Street and many more. Very nice in room amenaties. Check in and check out was a breeze! Thank you
Vivita
agosto de 2024
Very modern room with King Bed and very good views of the Northern and inner suburbs. Lifts were fast (we were on the 32nd floor) and valet parking and luggage service to your room was very convenient. Very large shower recess with large shower head. We had a package which included a full buffet breakfast and as usual it didn't disappoint. Very conveniently located in the heart of Melbourne, once we checked-in our car we walked everywhere. Lastly but most importantly the staff were fabulous! Everyone from the check-in reception to the concierge were great. We'll see you again :-)
Goyney513
noviembre de 2023
The colours inside the rooms are relaxing! The location is perfect and the convenience for car parking. My son staying for free was a bonus as well, was awesome 👏🏾
Jovan
octubre de 2023